Please ensure Javascript is enabled for purposes of website accessibility

Secure Shopping

Why is our website so safe?

  • Billion Dollar Support: As a Yahoo! Store Merchant, Colic Calm is supported by Yahoo! – a billion dollar company.
  • Yahoo! Shopping Buyer Protection: All Yahoo! Store merchants are eligible to participate in this program. These merchants must earn and maintain a minimum 3-star average merchant rating — Colic Calm currently maintains a 4.5 of 5 stars rating. In the unlikely event of fraud, the Yahoo! Buyer Protection Program provides an additional measure of safety.
  • Trusted Host: Colic Calm is hosted by Yahoo! Shopping who uses a secure socket layer (SSL) software that is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
  • Safety in Numbers: With our secure servers hosted by Yahoo! Store, you are one of millions of users every year who choose to shop with us!
  • Yahoo Safe TechnologySafe Technology: Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Payment

  • Online orders can be placed via our website using a major credit card.
  • The billing address that you enter on this screen must be an exact match of the address that your credit card company or bank has on file for this card.
  • You will receive an order confirmation email immediately after placing order, unless the email address provided is invalid or blocking customercare@coliccalm.com as a sender.
  • 24-48 hours later, you will receive a shipment notice email with tracking number when the product is shipped.

Email Confirmation & Order Tracking Number

  • Auto email confirmations are sent immediately after your order. If you do not receive any email confirmations, contact us at customercare@coliccalm.com and we will confirm your order by phone.
  • When orders are shipped from the warehouse, tracking numbers are sent to the email address provided with the order.
Please note: Make sure the email address provided with the order is valid, and accepts email from customercare@coliccalm.com as a sender.

Sales Tax

Sales Tax will be added according to your state’s law. Sales tax is applied to the total retail amount of the order, not including shipping and handling charges (where applicable) and is based on the shipment’s destination state and local sales tax rates. In the event that additional charges may apply, we may make modifications to your order and notify you after the order is processed.

Contact Information

For any questions regarding any specific product, order status or general inquiries, send an email to customercare@coliccalm.com or visit our contact page.